Privacy

Privacy.

The full policy is being prepared. Until it is published, this page says in plain words what our products handle.

What the products process

  • Call audio, while a call is connectedCopilot listens from the moment a call connects to the moment it ends. Nothing runs between calls.
  • TranscriptsCalls are turned into text so Copilot can show the next line and score the call, and so Cloud can keep a record of what a caller asked for.
  • Booking detailsNames, phone numbers, addresses and appointment times a caller gives an agent so a job or visit can be booked.
  • Partner billingCloud partners bill their clients through Stripe. Stripe handles card details; we do not store them.

Questions

Write to hello@supportiyo.support and a person will answer.

Supportiyo Corporation, a Delaware C corporation.